Articles in this section

Why did I receive a notice of non-compliance with the investor profile?

Receiving a notice of non-compliance with your investor profile means that the current composition of your investments presents a higher level of risk than that determined in your investor profile.

 

Suitability
The investor profile is defined based on your answers to the suitability questionnaire, which considers your financial objectives, investment horizon, and risk tolerance.

 

What should I do?

If you have received a notice of non-compliance, we initially suggest that you:

  • Review your portfolio: Evaluate the assets in your portfolio and check which ones are outside the indicated profile.
  • Update your investor profile: If your investment goals have changed, consider updating your suitability questionnaire by going to Profile > Investments profile > Retake your investor profile in the app.

If you have any questions or would like support, seek out a trusted financial advisor or contact our specialized team.

 

Was this article helpful?
0 out of 1 found this helpful