You can track the delivery in Brazil of the plastic card through the tracking code available in the app. Just log in to your account at: "Guia Cards" > "Plastic Card" > "Track Delivery Card".
It is not yet possible to track delivery in the USA. The deadline for receipt is informed at the moment of the request made in the app.
Delivery time is up to 20 days to US addresses and up to 40 days to Brazil addresses. It is required that there must be someone to receive your plastic card at the location registered for delivery.