Check if you filled in the bank details of your Nomad global account correctly when carrying out the operation: US bank name, routing number (ACH or Wire), and account number.
Some institutions may request the address of the US bank and the beneficiary address (your registration address). Your account details are in the app under "Profile" > "Bank Details" > "Bank Account".
Remember: Any discrepancy or inconsistency in this information may affect the receipt of the amount.
You can also contact the institution of origin of the amount regarding the deadline for receipt, status, or transaction tracking, as they are responsible for processing the transfer. The amount is automatically available in your balance as soon as it enters our system.
Important! There are some territories from which Nomad does not receive transfers due to our partners' internal policies. Click here to find out more.