You can track the delivery of the physical card in Brazil through the tracking code available in the app. Just log in to your account at: "Guia Cards" > "Physical Card" > "Track Delivery Card."
It is not possible to track delivery in the USA. You can see the deadline for receipt at the moment of the request made in the app.
Delivery time is up to 20 calendar days to the United States and up to 15 calendar days to Brazil. Someone must receive your physical card at the location registered for delivery.