To reset your app password, open the Nomad app and tap Enter.
Enter your CPF and select the I forgot my password option.
We will send an email with a 6-digit code that you must enter into your app.
Then enter your date of birth.
Afterwards, a screen will appear to create your new password, which must contain the following requirements:
- Exactly 8 digits;
- At least one symbol (! @ # $ % ^ & *);
- At least one uppercase character;
- At least one lowercase character
- At least one number.
Important: If you have set the auto-complete option on your device's keyboard, it is possible that this setting will insert one more character or space after entering your new password, and, as a result, the "Continue" screen will remain disabled. To complete the action, ensure this keyboard option is not set, or press "delete" one character and continue with the password change.