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  1. Nomad
  2. Frequently Asked Questions

Frequently Asked Questions

Remittance

  • What are the fees charged and the deadline for sending values ​​to the USA?
  • What are the fees charged and the deadline for sending values ​​to Brazil?
  • Is it possible to request the increase of my exchange remittances limits?
  • What is my limit for remittances?

Exchange History

  • Can I send money to my Nomad account via PIX?
  • What data should I use to transfer?
  • I didn't receive the amount in my brazilian checking account after 3 working days. What could have happened?

Bank Transfers

  • Can I receive transfers directly in my Nomad checking account?
  • How do I receive international transfers on my Nomad checking account?
  • How do I send deposits from my Nomad Checking Account to other American accounts?
  • I am trying to send a transfer from my Nomad Account and I get an Invalid Routing Number message. What do I do?

Cards

  • In which countries or places can I use my Nomad Plastic Card?
  • What fees are charged when using my Nomad card?
  • What's the effective exchange rate for non-US Dollar purchases done with the Nomad card?

Physical Card

  • How do I get my Nomad Plastic Card?
  • Where can I receive my plastic card? What is the deadline for delivery?
  • How can I track the delivery of my Nomad plastic card?
  • How and where can I make withdrawals with my Nomad Card?
  • How much cost to make withdrawals with my Nomad Card?

Virtual Card

  • How to access and activate my Nomad digital card?
  • How do I add my Nomad Virtual debit card to my digital wallet?
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