To request an increase in the conversion limit, access the app in Profile > Limits > Currency conversion. Then tap Increase limit.
We request additional information and documents to analyze your registration:
- Most recent Income Tax;
- Most recent Income Tax Receipt;
- City and State of birth;
- Marital status;
- Spouse's full name (if there is one);
- Spouse's “CPF” (if there is one);
- Profession;
- Current position;
- Name of the company where you work;
- Gross Monthly Income.
The timeframe for analysis of the conversion limit increase is 2 to 4 business days. Once approved, you will receive an email notification informing you of your new limit in the app.