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Are the Auxiliary Reports for the Income Tax filing already available?
Yes, the Auxiliary Reports are now available to assist in completing your 2025 Income Tax filing. You can view the documents by accessing the Nomad app in Profile > Documents > Income Tax.
We emphasize that Nomad does not provide any tax or fiscal advice, so it is recommended that the investor consult a professional of their trust for assistance in fulfilling their tax obligations. By using the Auxiliary Reports, the client understands that Nomad is not responsible for any errors in the calculation and collection of applicable taxes on income and gains earned by the investor abroad, as well as for the DIRPF and the reporting to the RFB of investments held in Nomad Accounts.
I don't recognize a charge from Uber or Uber Eats. What do I do?
Verify that this charge is the same amount as a canceled transaction that was previously canceled with the merchant.
Whenever a card is recently added or has not been used on Uber for several days, the next time it is used, the app starts charging with the title "UBR* PENDING.UBER.COM". Within 2 business days, this transaction is canceled and Uber's headquarters, located in San Francisco-CA, makes the final discount, which can be identified with the title "UBER *TRIP San FranciscoCAUS".
The same behavior occurs with Uber Eats.
It is important to note that this does not necessarily indicate that the trip occurred in San Francisco.
Therefore, we recommend that you check whether the unrecognized charge fits into this situation. In this case, it will be a charge due.
If this is a different situation, you can dispute the charge in the Nomad app by clicking on the undue charge on your statement and selecting the option Report a problem.
Explore about Nomad
Registration and documents
Account opening
- How to open a Nomad account?
- Which identification documents are accepted to open a Nomad account?
- Can I open a Nomad account with the National Migratory Register (RNM)?
- How long does it take to open the Nomad Account?
- Can I open a business account at Nomad?
- Can I use an international address as my registration address?
- See all 10 articles
Changing registration data
Income Tax
- Are the Auxiliary Reports for the Income Tax filing already available?
- Does Nomad provide Financial Income Reports?
- Do I need to submit the account used for currency conversion in my tax form? How is it done?
- Do I need to file my Nomad global account in the US tax report?
- I receive payments from other individuals or companies into my Nomad International Account. Do I need to submit these payments in the "Carnê-Leão" tax form? How do I do this?
- How do I submit my Nomad International Account to the Brazilian Income Tax (DIRPF)?
- See all 14 articles
Account closure
- How do I request the closing of my Nomad international account?
- Are there any fees to close my Nomad global account?
- How do I request the closing of my investment account?
- Are there any fees to close my investment account?
- What happens in the event of the death of a Brazilian holder of the International Nomad Account and the Nomad Investment Account?
International Account
About the Nomad international account
- Where can I see my Nomad international account details?
- What is the routing number?
- What is the SWIFT, and what is it for?
- Why doesn't the Nomad International Account have an IBAN code?
- Can I deposit cash amounts in my Nomad international account?
- Where can I see my monthly statements?
- See all 8 articles
Receipt of Bank Transfers
- Can I receive transfers directly in my Nomad global account?
- What information do I need to provide to receive transfers in US dollars?
- How do I receive transfers via an external application?
- I have not received a transfer in US dollars in my Nomad International Account. What do I do?
- Are there places from which I cannot receive transfers?
- Can I receive Google Adsense payments to my global account?
Sending Bank Transfers
- How do I transfer money from my Nomad global account to another Nomad account?
- Is sending transfers to accounts abroad (outside the US) possible?
- How do I send deposits from my Nomad International Account to other US-based accounts?
- When trying to send a transfer through the app, the Routing Number appears invalid. What should I do?
- Could I cancel a transfer sent from my Nomad global account?
- Can I perform transfers through external applications using the Global Account?
Fees and limits
Types of Bank Transfers
Currency conversion
General information
- Can I cancel a currency conversion operation?
- Where do I see my balance in reais?
- Can I convert my balance to euros or other currencies other than US dollars?
- Can I use the balance in reais to buy and transfer money?
- Can I transfer my balance in reais to my account at Banco Iti?
- Can I transfer my balance in reais to third-party accounts?
- See all 10 articles
Conversion to US dollar
- How do I make a conversion to add funds to my Nomad International Account?
- How do I convert currency to add funds to my Investment Account?
- What is the timeframe for receiving my exchange operation on the Nomad International Account?
- What is the timeframe for receiving my conversion in the Nomad Investment Account?
- I made a currency conversion but did not receive the US dollars in my Nomad International Account within the expected timeframe. What should I do?
- Why wasn't my conversion to the Nomad International Account instant?
- See all 12 articles
Conversion to Brazilian Real
- I did not receive my transfer to Brazil within the expected timeframe. What do I do?
- How can I exchange money and transfer it to my Brazilian checking account?
- What is the minimum amount to convert to Brazilian reais?
- Can I convert or transfer Brazilian reais to a third-party account?
- What is the timeframe for receiving the converted amount in my Brazilian checking account?
- I filled in the brazilian checking account data incorrectly in the app. How can I adjust?
Quote, fees, and limits
Nomad Dollar
- What is the Nomad Dollar?
- What is the advantage of buying the Nomad Dollar?
- How do I buy the Nomad Dollar?
- What is the fee used to buy the Nomad Dollar?
- Can the amount I will receive from the Nomad Dollar change up until the date of receipt?
- How long does it take for the Nomad Dollar to be available for use?
- See all 13 articles
Automatic Conversion
- What is automatic conversion and how do I request it?
- Which information do I need to request automatic conversion?
- When will my automatic conversion be done?
- What is the timeframe for the automatic conversion to be completed?
- Can I delete an automatic conversion request?
- What is the minimum amount to request an auto conversion?
- See all 10 articles
Installment
- What is Nomad's installment plan?
- How does Nomad's installment payment work?
- How can I add money in installments to my Nomad Account?
- What are the minimum and maximum amounts I can add using installments?
- What are the installment fees?
- When I complete the installment plan, what is the deadline for receiving the amount on the Nomad account?
- See all 10 articles
International Debit Card
General information
- Why was a different amount charged compared to the purchase made with my debit card?
- In which countries or places can I use my Nomad International Debit Card?
- What's the effective exchange rate for non-US Dollar purchases with the Nomad International Debit Card?
- What will be the exchange rate used for Nomad International Debit Card purchases in Argentina?
- How can I change my Nomad International Debit Card password?
- What is the billing address of my International Debit Card?
- See all 12 articles
Virtual debit card
Plastic debit card
- I didn't receive my International Debit Card within the timeframe indicated in the app. What should I do?
- How can I activate my Nomad International Debit Card?
- How do I request my plastic International Debit Card?
- Can I use my physical debit card for online purchases?
- Where can I receive my physical debit card? What is the timeframe for delivery?
- What should I do in case of loss or theft of my Nomad physical debit card?
- See all 12 articles
Instantly issued debit card
Withdrawals
- How can I make withdrawals with my Nomad International Debit Card in Chile?
- How can I make withdrawals with my Nomad international debit card?
- In which countries or places can I make withdrawals with my Nomad International Debit Card?
- What's the effective exchange rate for non-US Dollar withdrawals done with the Nomad card?
- Is there any limit on the number of withdrawals?
Dispute
- I don't recognize a charge from Uber or Uber Eats. What do I do?
- What is a billing dispute?
- When can I request a billing dispute?
- What do I do when there is an error in the billing processing?
- What do I do when I have a problem with the store, product, or service?
- I have received a credit related to a dispute. Is the dispute process complete?
- See all 7 articles
Fees and Limits
Nomad Explorer Credit Card
General information
- How does the Nomad Explorer Credit Card card work?
- How do I apply for my Nomad Explorer Credit Card?
- Why was my credit card application not approved?
- Can I make international purchases with the Nomad credit card?
- Do I need to activate a travel notice to use the credit card abroad?
- How do I request the cancellation of my credit card?
- See all 7 articles
Fees and limits
Benefits
Plastic credit card
Virtual credit card
Credit card billing statement
Investments
Send and withdraw money
- How to add funds to Investiments?
- How do I send funds from my Nomad International Account to my Investment Account?
- How do I transfer money from my Investment Account to my Nomad International Account?
- Why can I not transfer funds from my Investment Account to my Nomad International Account?
- Is there a minimum time for my money to stay invested?
Buying and selling assets
- What is the US stock market calendar?
- What is the minimum value to invest with Nomad?
- How can I buy an asset?
- Do I need to buy an entire asset? Or can it be a fraction of an investment?
- Do I need an available balance to schedule a purchase order?
- How long does my scheduled order remain active?
- See all 17 articles
Fixed-Income
Investment options and rules
Fees and Limits
Custody Transfer
- What is the process of custody transfer to Nomad?
- Who can transfer custody to Nomad?
- What are the requirements for custody transfer to Nomad?
- Is there any cost to do the custody transfer?
- What assets can I transfer to Nomad? Can I move all the assets I have?
- Is there a minimum amount to transfer custody?
- See all 9 articles
Inactive account closure
Investment Account Update
- What is changing with the update to my Nomad Investment Account?
- Do I need to update my Nomad Investment Account to continue investing?
- When will this migration take place?
- What happens during the migration of my Nomad Investment Account?
- What happens if I don't agree to the new Terms and Conditions?
- I do not agree with the new Terms and Conditions, what should I do?
- See all 9 articles
Securities Lending
Travaling with Nomad
Nomad Trips
- When will the points from the Nomad Trips and Livelo promotion be credited?
- How does the Nomad Trips and Livelo promotion work?
- What is Nomad Trips?
- Where can I find my Nomad Trips booking information?
- Can I request changes or cancel my booking at Nomad Trips?
- What payment options are accepted at Nomad Trips?
- See all 7 articles
Nomad Chip
Travel Expenses
Group Travel
Payments
About Husky Payments
- What is the Husky Payments product?
- The Husky Payments feature is not available in my Nomad app, why?
- Can I have a Husky account for more than one CNPJ and manage it all through the Nomad app?
- Does Nomad provide a report of payments from abroad for income tax purposes?
- I have questions about the Husky account. Which support channel do I use?
Receive transfers from abroad
- In which account can I receive payments from abroad?
- How to receive payments from abroad at the Nomad international account?
- How do I receive payments from abroad at my Personal or Business account in Brazil?
- How long does it take to receive my payment from abroad, in reais, in my bank account in Brazil?
- Can I transfer a payment I received in my Husky account to my Nomad account?
- Where can I view bank details to receive payments from abroad?
- See all 11 articles
Withdrawal of payments from abroad
Fees and limits
Support and other information
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24 hour support
Support in Portuguese available 24 hours a day, including holidays. Check our support channels.
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Ombudsman
Available from Monday to Friday, from 9 am to 6 pm (except holidays).
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Be a partner
Contact the partnerships team by filling out the form available at this link.