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  1. Nomad
  2. International Debit Card
  3. General information

General information

  • Why was a different amount charged compared to the purchase made with my debit card?
  • In which countries or places can I use my Nomad International Debit Card?
  • What's the effective exchange rate for non-US Dollar purchases with the Nomad International Debit Card?
  • What will be the exchange rate used for Nomad International Debit Card purchases in Argentina?
  • How can I change my Nomad International Debit Card password?
  • What is the billing address of my International Debit Card?
  • I am unable to make a purchase with my debit card. What could be happening?
  • When should I use my Nomad International Debit Card in the credit option?
  • Are the plastic and virtual debit card PIN numbers the same?
  • Are the plastic and virtual debit card numbers the same?
  • How can I register my plastic International Debit Card password?
  • I made a purchase and the establishment asked for the Zip Code. What information should I consider?
  • How does 3D Secure (3DS) card authentication work?
  • How Does 3D Secure (3DS) Validation Work for the International Debit Card?
  • Is 3D Secure (3DS) validation required for in-person store purchases?
  • I don't have access to my cell phone, how can I complete 3DS validation for purchases with the International Debit Card?
  • What happens if I don't validate a transaction that requires 3D Secure (3DS) authentication?
  • I didn't receive the SMS for 3DS validation of my purchase with the International Debit Card, what should I do?

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