Exchange operations
General information
- Can I cancel the contracting of an exchange operation?
- Where do I see my balance in reais?
- Can I request a chargeback of my balance in reais?
- Can I convert my balance to euros or other currencies other than US dollars?
- Can I use the balance in reais to buy and transfer money?
- Can I transfer my balance in reais to my account at Banco Iti?
- See all 11 articles
Exchange to USA
- I made a currency exchange but did not receive the dollars in my Nomad account within the expected timeframe. What do I do?
- How do I make a currency exchange transaction to add funds to my Nomad international account?
- How do I make a currency exchange transaction to add funds to my investment account?
- Which data should I use to do the transfer?
- Can I send funds to my Nomad account via Pix?
- Can I transfer from a joint account?
- See all 10 articles
Exchange to Brazil
- I did not receive my transfer to Brazil within the expected timeframe. What do I do?
- How can I exchange money and transfer it to my Brazilian checking account?
- What is the minimum amount to exchange to Brazil?
- Can I receive the amount in a brazilian checking account from a third party?
- How long does it take to receive my exchange operation in the brazilian checking account?
- I filled in the brazilian checking account data incorrectly in the app. How can I adjust?
- See all 7 articles
Quote, fees, and limits
- What is my limit for exchange operations?
- Can I request an increase in my exchange limits?
- What fees are charged when sending amounts to Brazil?
- What are the fees charged when sending money to the US?
- What is the quotation used by Nomad in exchange operations ?
- Why is there a difference in the IOF rate charged on exchange operations to my global account and to my investment account?
Automatic Conversion
- What is automatic conversion and how do I request it?
- Which information do I need to request automatic conversion?
- When will my automatic conversion be done?
- What is the deadline for the automatic conversion to be completed?
- Can I delete an automatic conversion request?
- What is the minimum amount to request automatic conversion?
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Installment
- What is Nomad's installment plan?
- How does Nomad's installment payment work?
- How can I add money in installments to my Nomad account?
- Which values can be added in installments?
- What are the installment fees?
- When I complete the installment plan, what is the deadline for receiving the amount on the Nomad account?
- See all 11 articles