International Debit Card
General information
- Why was a different amount charged compared to the purchase made with my debit card?
- In which countries or places can I use my Nomad International Debit Card?
- What's the effective exchange rate for non-US Dollar purchases with the Nomad International Debit Card?
- What will be the exchange rate used for Nomad International Debit Card purchases in Argentina?
- How can I change my Nomad International Debit Card password?
- What is the billing address of my International Debit Card?
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Virtual debit card
Plastic debit card
- I didn't receive my International Debit Card within the timeframe indicated in the app. What should I do?
- How can I activate my Nomad International Debit Card?
- How do I request my plastic International Debit Card?
- Can I use my physical debit card for online purchases?
- Where can I receive my physical debit card? What is the timeframe for delivery?
- What should I do in case of loss or theft of my Nomad physical debit card?
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Instantly issued debit card
Withdrawals
- How can I make withdrawals with my Nomad International Debit Card in Chile?
- How can I make withdrawals with my Nomad international debit card?
- In which countries or places can I make withdrawals with my Nomad International Debit Card?
- What's the effective exchange rate for non-US Dollar withdrawals done with the Nomad card?
- Is there any limit on the number of withdrawals?
Dispute
- I don't recognize a charge from Uber or Uber Eats. What do I do?
- What is a billing dispute?
- When can I request a billing dispute?
- What do I do when there is an error in the billing processing?
- What do I do when I have a problem with the store, product, or service?
- I have received a credit related to a dispute. Is the dispute process complete?
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