Card
Physical Card: General Information
- How can I unblock my Nomad physical card?
- I just received my Nomad physical card. Can I already use it?
- What is the billing address of my Nomad card?
- When should I use my Nomad debit card in the credit option?
- Are the physical and virtual card numbers the same?
- Can I use my physical card for online purchases?
Physical Card: Request and Delivery
- How do I get my Nomad physical card?
- Where can I receive my physical card? What is the deadline for delivery?
- How can I track the delivery of my Nomad physical card?
- Can I choose the name that Nomad will print on my card?
- I requested my card more than 20 days ago, but I am still waiting to receive it. What can I do?
Digital Card
- How do I get access to my Nomad virtual card?
- How can I use my Nomad virtual card?
- Where can I use my Nomad virtual card?
- What is the billing address for my virtual card?
- Can I link my Nomad virtual card to a digital wallet?
- How do I add my Nomad virtual card to my digital wallet?
Card use in other countries and currencies
Withdrawals and Deposits
- How can I make withdrawals with my Nomad Card?
- How much cost to make withdrawals with my Nomad Card?
- In which countries or places can I make withdrawals with my Nomad Card?
- What's the effective exchange rate for non-US Dollar withdraw done with the Nomad card?
- What are the withdrawal limits for my Nomad spending account?
- Is there any limit on the number of withdrawals?
Processing Transactions
Passwords
Fees and Limits
Dispute
- What is a billing dispute?
- When can I request a billing dispute?
- What do I do when there is an error in the billing processing?
- What do I do when I have a problem with the store, product, or service?
- I have received a credit. Is the dispute process complete?
- What is the deadline for the completion of the dispute process?