Debit card

General information

• When should I use my Nomad debit card in the credit option?
• In which countries or places can I use my Nomad card?
• What's the effective exchange rate for non-US Dollar purchases with the Nomad card?
• What will be the exchange rate used for Nomad card purchases in Argentina?
• How can I change my Nomad physical card password?
• What is the billing address of my Nomad card?
• See all 12 articles

Physical card

• I didn't receive my international debit card within the timeframe indicated in the app. What should I do?
• How can I activate my Nomad physical card?
• How do I get my Nomad physical card?
• Can I use my physical card for online purchases?
• Where can I receive my physical card? What is the deadline for delivery?
• What should I do in case of loss or theft of my Nomad physical card?
• See all 12 articles

Digital card

• How do I get access to my Nomad virtual card?
• How do I add my Nomad virtual card to my digital wallet?
• Can I renew my virtual card via the app?
• Where can I use my Nomad virtual card?
• How can I use my Nomad virtual card?
• Is the Nomad virtual card American?

Withdrawals

• How can I make withdrawals with my Nomad international debit card?
• In which countries or places can I make withdrawals with my Nomad Card?
• What's the effective exchange rate for non-US Dollar withdrawals done with the Nomad card?

Fees and Limits

• Does Nomad charge a fee to issue my physical card?
• Can I personalize different limits to my physical and virtual cards?
• How much does it cost to make withdrawals with my Nomad Card?

Dispute

• I don't recognize a charge from Uber or Uber Eats. What do I do?
• What is a billing dispute?
• When can I request a billing dispute?
• What do I do when there is an error in the billing processing?
• What do I do when I have a problem with the store, product, or service?
• I have received a credit related to a dispute. Is the dispute process complete?
• See all 7 articles